Nothing left unclear

Clear answers about the Privacy Kit, how it works, and what to expect.

General

What is the Privacy Pack?

Who is the Privacy Pack for?

Are you the service provider for the SIM, card, and wallet?

Is the Privacy Pack about doing anything illegal?

What is the Privacy Pack?

Who is the Privacy Pack for?

Are you the service provider for the SIM, card, and wallet?

Is the Privacy Pack about doing anything illegal?

What is the Privacy Pack?

Who is the Privacy Pack for?

Are you the service provider for the SIM, card, and wallet?

Is the Privacy Pack about doing anything illegal?

What is included

What exactly is included in the Privacy Pack?

Do you ever change what is inside the pack?

What exactly is included in the Privacy Pack?

Do you ever change what is inside the pack?

What exactly is included in the Privacy Pack?

Do you ever change what is inside the pack?

Ordering, eligibility and shipping

Who can buy the Privacy Pack?

Do you ship worldwide?

How long does shipping take?

How is the package labelled?

How can I pay for the Privacy Pack?

Who can buy the Privacy Pack?

Do you ship worldwide?

How long does shipping take?

How is the package labelled?

How can I pay for the Privacy Pack?

Who can buy the Privacy Pack?

Do you ship worldwide?

How long does shipping take?

How is the package labelled?

How can I pay for the Privacy Pack?

The SIM card

Who provides the SIM and where does it work?

Do I need to show ID to get this SIM?

Is it a physical SIM or an e SIM?

How much credit comes pre loaded?

Is this pay as you go or a contract?

How do I top up the SIM anonymously?

What do I need to do on my phone for it to work?

Is this SIM completely untraceable?

Who provides the SIM and where does it work?

Do I need to show ID to get this SIM?

Is it a physical SIM or an e SIM?

How much credit comes pre loaded?

Is this pay as you go or a contract?

How do I top up the SIM anonymously?

What do I need to do on my phone for it to work?

Is this SIM completely untraceable?

Who provides the SIM and where does it work?

Do I need to show ID to get this SIM?

Is it a physical SIM or an e SIM?

How much credit comes pre loaded?

Is this pay as you go or a contract?

How do I top up the SIM anonymously?

What do I need to do on my phone for it to work?

Is this SIM completely untraceable?

The crypto funded debit card

How is the debit card set up?

How do I load funds onto the card?

What are the card limits?

Can I use the card at ATMs and in shops?

Does using this card remove my tax obligations?

Is the card completely anonymous?

How is the debit card set up?

How do I load funds onto the card?

What are the card limits?

Can I use the card at ATMs and in shops?

Does using this card remove my tax obligations?

Is the card completely anonymous?

How is the debit card set up?

How do I load funds onto the card?

What are the card limits?

Can I use the card at ATMs and in shops?

Does using this card remove my tax obligations?

Is the card completely anonymous?

The hardware wallet

What is the purpose of the hardware wallet in the pack?

Which coins and networks are supported?

What happens if I lose the hardware wallet?

Do you or the manufacturer keep a copy of my seed phrase?

Is this wallet suitable for beginners?

What is the purpose of the hardware wallet in the pack?

Which coins and networks are supported?

What happens if I lose the hardware wallet?

Do you or the manufacturer keep a copy of my seed phrase?

Is this wallet suitable for beginners?

What is the purpose of the hardware wallet in the pack?

Which coins and networks are supported?

What happens if I lose the hardware wallet?

Do you or the manufacturer keep a copy of my seed phrase?

Is this wallet suitable for beginners?

Security and privacy

How much does the Privacy Pack actually improve my privacy?

What basic best practices do you recommend?

How much does the Privacy Pack actually improve my privacy?

What basic best practices do you recommend?

How much does the Privacy Pack actually improve my privacy?

What basic best practices do you recommend?

Support and troubleshooting

What level of support do you provide with the Privacy Pack?

Do Umbele Town or Club Umbele members get more help?

What level of support do you provide with the Privacy Pack?

Do Umbele Town or Club Umbele members get more help?

What level of support do you provide with the Privacy Pack?

Do Umbele Town or Club Umbele members get more help?

Legal and compliance

Is everything in the Privacy Pack legal in my country?

Do you offer legal or tax advice as part of the pack?

Will you or your partners cooperate with regulators or law enforcement if required?

Is everything in the Privacy Pack legal in my country?

Do you offer legal or tax advice as part of the pack?

Will you or your partners cooperate with regulators or law enforcement if required?

Is everything in the Privacy Pack legal in my country?

Do you offer legal or tax advice as part of the pack?

Will you or your partners cooperate with regulators or law enforcement if required?